Our Milkshake brings all the customers to your yard

Damn right, but we're going to have to charge.

99 percent of lactose-intolerant people we've surveyed say they wish they could drink a milkshake.

Is your omni-channel giving your customers tummy troubles?

At Milkshake Interactive, we serve up your digital ingredients using a recipe that customers find delightful in Spokane and beyond.

Hello,

For 15+ years, Managing founder Brent Schneider has been perfecting the recipe for user-centric digital products that customers of medium and enterprise businesses actually want to consume.

His strategic approach was critical to the U.S. Department of Veterans Affairs' digital transformation, streamlining the developer experience for one of the largest government systems in the country.

He's solved problems involving millions of users, complex data systems, and strict compliance requirements. From government agencies to growing Spokane businesses, Brent's work demonstrates that great design isn't about following trends—it's about understanding the problem and delivering solutions with thoughtful precision.

Ready to see similar results for your business? Let's discuss your project.
The result? Websites and applications that don't just work well—they drive measurable business outcomes.

Why Spokane Businesses Choose Us

One size doesn't fit all. We deliver flexible, tailored services to ensure the right fit for your needs.

  • Local Expertise, Enterprise Experience
    We understand the Spokane market and bring big-agency capabilities without the big-agency overhead.
  • Technical Depth That Matters
    We've built systems for organizations with millions of users. Your project—no matter how complex—is in capable hands.
  • No Surprises
    Transparent pricing, clear timelines, and regular communication. You'll always know where your project stands.
  • Built to Last
    We use modern, maintainable code and design practices. Your investment won't need a complete rebuild in two years.

Our Recipe For Success, Right When You Need It

We specialize in every stage of the product lifecycle, offering full-service expertise to transform your vision into lasting success.

  • Our approach is highly collaborative
    If you want to improve your product's performance, but don't know where to start, we will advise you on how to discover users' needs and tackle usability problems.
  • Discovery (The Tasting)
    We focus on your business goals and your customers. No generic solutions—we diagnose your specific challenges to discover unknown issues and untapped opportunities.
  • Save resources (Shaping the Recipe)
    We can help your business optimize time and resources spent on prioritizing product design and development efforts.
  • Design & Dev (Mixing It Up)
    Iterative design delivery with regular check-ins. You're involved, but we handle the complexity and prevent pain points and bottlenecks.
  • Design Thinking Workshop (Serving Fresh ideas)
    Invest in a workshop with one of our industry experts. The workshop is built to help your team think outside their daily tasks, brainstorm ideas, buisness goals, and prioritize action items.
  • Design Systems (Keep It Fresh)
    Scaling design is difficult when there are so many inconsistencies in your product. A design system provides optimization so your site doesn't go stale.
You came to the rescue! We were experiencing so many problems with our website that I wanted to throw the damn computer into the trash.
Everything has worked so well since Milkshake stepped in, thanks so much for last couple years peace of mind.
~ Deborah Di Bernardo, Roast house Coffee
Our UX manager needed someone with a design systems background who was comfortable discussing CSS and HTML. I really enjoyed working with you.
~ Stuart, Senior Product Manager
Ready to shake things up?

Don't let your digital presence go sour, whether you need a complete menu overhaul or want to add some sprinkles.


No fluff, no filler—let's have a straightforward conversation about how we can transform your digital presence into something your customers will actually enjoy using.